WALK-INS WELCOME
Request your records
We process records requests as quickly as possible. HIPAA allows up to 30 days to complete a request, but most patients receive their records much sooner.
Medical Records FAQs
You can request copies of your WellNow medical records by completing a request form on our website at https://www.WellNow.com/your-visit/medical-records/ or by email, phone, fax or mail. Email: medicalrecords@WellNow.com | Phone: (800) 367-1500 | Fax: (315) 410-5452. Mail: For Illinois, Indiana, New York, and Pennsylvania Clinics: WellNow Urgent Care, P.O. Box 10459, Albany, NY 12201 | For Michigan Clinics: P.O. Box 10249, Albany, NY 12201. Record requests typically take up to 10 days to process.
Point-of-care results are typically available while you wait during your visit, while more comprehensive lab-based results can be ready in as little as 24 hours. You will be notified once your results are available.
WellNow no longer offers COVID-19 vaccinations and does not retain copies of patient vaccination cards.
If you need a doctor's note, you'll need to be seen by one of our providers first. You're welcome to walk in to any clinic or reserve a time online at WellNow.com/urgent-care-centers/.
If your visit was within the last 14 days, call the clinic where you were seen to request a copy of your physical therapy referral. If it's been more than 14 days, you can request a copy by completing the medical records request form on our website at https://www.WellNow.com/your-visit/medical-records/.
We make getting care easy and affordable
Flexible payment options allow us to help more patients, with or without insurance.
WellNow accepts most major insurance plans
We also work with various Medicare & Medicaid plans depending on your state.
No insurance?
See a board-certified provider, one flat rate.
IN-PERSON FLAT RATE
Your visit includes an exam, vital signs, on-site lab tests, medical history and X-rays if needed. Send-out lab tests and certain medical equipment may cost extra. We’ll inform you before adding it to your bill.
Get care now
Walk into a clinic near you, schedule a visit or start 24/7 virtual care.