204 Strebel Student Center, Floor 2
1600 Burrstone Road, Utica, NY 13502
Walk-ins welcome, based on availability.
Hours of Operation
Monday–Friday: | 9am–5pm |
Closed for Lunch: | 12pm–12:30pm |
Closed on Holidays & Breaks: | Per Academic Calendar |
Helping all students stay Pioneer strong.
Stuffy nose, cough or Covid-19 symptoms? We diagnose and treat upper respiratory infections fast, so you can stop missing out.
Burning, urgency, or discomfort when you go? We’ll help take care of your UTI, so you can get back to your routine ASAP.
Wondering if you need to get tested? Don’t wait. Get confidential testing and support to take control of your sexual health.
Come in and talk to a provider to have your prescription refilled or renewed. They’ll send it to a pharmacy of your choice so you can stay on track.
Pink eye? Weird rash? Sudden breakout? Let’s diagnose, treat, and offer the relief you need to keep your eyes & skin drama-free.
Check a nearby WellNow location and see what’s available.
Can't get out of bed? It's all good.
No, you must be a current student and attending classes. A valid student ID is required when you get to the center. If the Campus Health Center is booked or closed, there are 3 additional WellNow locations within a few miles of campus. To find the one nearest you visit our location finder.
A valid Utica University student ID
Your insurance card
Method of payment – Visa, Mastercard, American Express (we do not accept cash or checks)
Online scheduling is available for patients to reserve a spot in line
Walk-ins are also welcome and based on availability.
If the campus health center is booked, off-campus WellNow clinics are located nearby.
You can also get WellNow virtual care services available 24/7.
It’s advanced technology that allows for a remote provider to see a patient virtually, while still being able to do specific evaluations. Medical tools are connected to the experience, to allow the provider to see everything as if they were in the room with you. A Patient Care Technician will accompany you in a room to help facilitate the visit.
No, x-ray is not available at the Utica University Health Center, but other locations near the campus have it available. These locations have industry-standard x-ray equipment on-site. After a visit, patients are welcome to review X-ray images with their primary care physician or specialist. Our patients will never receive an additional charge from the radiologist who reads the X-ray taken on premises — the charge is either included in your urgent care claim to your insurance carrier or in your private fee. For certain ailments, a patient may be sent for an ultrasound, CT scan or MRI which will be done off-site, resulting in billing that is generated by that organization.
We work with most insurance plans.
Copayments are determined by your insurance plan — please refer to your policy benefits for more information.
Please make sure to bring:
Your insurance card
A valid picture ID
Method of payment for copays – Visa, Mastercard, American Express (we do not accept cash or checks)
Please call your carrier’s member services (the phone number should be listed on the back of your insurance card) or refer to your policy benefits to determine your out-of-network treatment options and your financial responsibility.
*Our insurance policies are subject to change.
No insurance, no problem.
Rates are affordable for those without insurance — including rates for simple in-house lab tests.
WellNow Urgent Care's transparent self-pay pricing is a flat rate of $175 for the urgent care visit, including any x-rays (if available)
Additional charges may apply for certain labs and durable medical equipment (ex: wheelchair, CPAP machine, hospital bed, etc)
Additional procedures such as stitches, incision and drainage, X-rays, IV fluids or medications will result in an additional charge to the base visit.
For more info visit: Self Pay Pricing | WellNow Urgent Care
If under 18, a parent will need to provide verbal consent at time of visit.
The WellNow Utica University Campus Health Center will provide you the necessary absentee form as part of your discharge paperwork, which can be used to help excuse your absence.
If you have any questions or concerns, please contact us via email or phone at (716) 699-9032. Representatives are available to assist you Monday – Friday, 8:00 a.m. – 7:00 p.m. Eastern Time.
Getting your lab or test results is easy. You’ll get a text message with a link to access your results. Your provider will also have your results, and will reach out if next steps are needed. For questions, concerns or if you haven’t received your test results, call your clinic directly.