For the safety of our patients and staff, everyone in our centers is required to wear a mask.
Locations Services


Our leadership

John Radford, MD Headshot

John Radford, MD

Founder and President

John Radford, M.D. founded WellNow Urgent Care, formerly Five Star Urgent Care, by opening its first location in Big Flats, New York in 2012. He positioned the company to offer care that is faster, more accessible and more affordable, while taking advantage of advances in technology. Dr. Radford graduated from University at Buffalo State University Of New York School of Medicine in 1997 and specializes in emergency medicine.

Tanvir M. Dara Headshot

Tanvir M. Dara

Chief Medical Officer

Tanvir M. Dara, M.D. is a graduate of King Edward Medical College. He completed residency training at State University of New York at Buffalo hospitals and is a dual board certified physician in Internal Medicine & Emergency Medicine. He has over 25 years of experience practicing emergency and urgent care medicine. He served as Chairman of Emergency Medicine at Sisters Hospital, Buffalo before joining WellNow Urgent Care as Chief Medical Officer in 2017.

Michelle Bailey Headshot

Michelle Bailey

Chief of Staff

Christa Bertolini Headshot

Christa Bertolini

Vice President of Human Resources

Melissa Pruessing Headshot

Melissa Pruessing

Senior Vice President of Marketing

Manoj Kumar Headshot

Manoj Kumar

Senior Vice President of Ancillary Services & Innovation

Michael Murphy Headshot

Michael Murphy

Vice President of Finance

Joseph Malzone Headshot

Joseph Malzone

Vice President of Operations

Nicole Gatens Headshot

Nicole Gatens

Vice President of Real Estate

Philip Beaudoin Headshot

Philip Beaudoin

Senior Director of IT

Virtual Assistant

Hello, I am Amelia. How can I help you today?
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