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WellNow Virtual
Care is available 24/7

Connect with our providers online in 5 minutes for a range of symptoms, including COVID-19.

*If you are experiencing a life-threatening event, call 911 or go to the nearest emergency room immediately.

Start a virtual visit
A woman takes her child's temperature while on a virtual care call.

Accessible healthcare, anytime, anywhere.

WellNow Virtual Care is here to provide convenient and uncomplicated healthcare for all ages from the comfort of your couch.


  • Start your visit right from your phone, tablet or computer.


  • Our care team provides timely, expert medical care for all ages.


  • Visits are convenient, private and secure.


  • Affordable, simple care with most insurances accepted, or a flat-rate fee of $75 for self-pay visits.


  • More benefits to a Telehealth visit

What to Expect

Your private, secure virtual visit typically can be completed in under 10 minutes. During your visit, you will have a video consultation with one of our board certified virtual care providers. Based on the consultation, your provider will provide a treatment plan and prescriptions if necessary.
Step 1: 5-15 minutes. A patient Completes an Online Health Interview with WellNow.

Complete an Online Health Interview

  • Answer a series of questions about how you are feeling and the symptoms you are experiencing—
    just as you would during an in-office visit.

  • You may be asked to provide photos of areas of concern, such as a wound - pictures can be sent from your computer or phone.

  • Your answers and images are submitted to a provider and reviewed during your consultation.

Step 2: Within 1 hour. A WellNow Provider Reviews & Creates a Treatment Plan.

Provider Reviews & Creates a Treatment Plan

  • A WellNow provider will connect via video, inquire about any necessary additional information, perform an evaluation, and formulate a treatment plan.

  • You will receive a notification once your treatment plan becomes accessible through your secure patient portal. Treatment plans include patient education for the diagnosed condition, prescriptions (if applicable), and a work note if needed.

  • You'll be notified when your treatment plan has been submitted by the provider for review, typically within 10 minutes of completing the visit.

A WellNow doctor issues a prescription.

Prescription

  • If a prescription is part of your treatment plan, you have control over which pharmacy to send the prescription, and when it is sent. No more waiting and wondering if the provider sent the prescription to your pharmacy of choice.

What can WellNow Urgent Care Treat?

Helping you when you or a family member is sick


Our services are designed to treat an array of common illnesses, infections, and diseases. We offer exceptional care on your schedule.

A - E

Abrasions

Acne

Allergies

Bites and Stings

Body Aches

Bronchitis

Burn / Sunburn

Cold Sore

Cough

COVID-19

Dehydration

Dermatitis

Diarrhea

Ear Infections

F - Q

Fever

Food Poisoning

Foreign Body Removal

Flu

Hives

Itchy Eyes

Lice / Scabies

Mild Lacerations

Gastrointestinal Ailments

Headaches

Nasal Congestion

Nausea / Vomiting

Pink Eye / Sty

Pneumonia

Poison Ivy

R - Z

Rash

Respiratory Infections

Ring Worm / Candida

Sexual Health

Sinus Infections

Sore Throat and Strep Throat

Sprains and Strains

Urinary Tract and Bladder Infections

AND MORE

The WellNow logo on a blue background.

Express COVID-19 Testing with WellNow Virtual Care

Get your COVID-19 visit started from wherever you are with WellNow Virtual Care.


  1. If you are experiencing symptoms of COVID-19, you can start your visit with a WellNow provider from the comfort of home.

  2. You can then walk into your nearest WellNow center for an express confirmatory antigen test.

  3. Your Virtual Care provider will give you all the documentation you need to receive an express antigen test at your nearest WellNow.

  4. If medically necessary, eligible patients can have COVID-19 antiviral medication, sent directly to their pharmacy.


No additional registration or payment required – simply swab and go!

Start a virtual visit

COVID-19 Virtual Care FAQ

Yes, patients experiencing non-life-threatening COVID-19 symptoms have the option to start their visit with a WellNow provider via our Virtual Care service, and then walk into their nearest WellNow center for an express confirmatory antigen test with no additional registration or payment required – simply swab and go!


  • If medically necessary, eligible patients can have COVID-19 antiviral medication, such as Paxlovid or Molnupiravir, sent directly to their pharmacy.


If you are experiencing life-threatening symptoms like shortness of breath, visit your nearest ER immediately.

Yes. If you are experiencing symptoms of COVID-19, you can start your visit with a WellNow provider.


  • Your Virtual Care provider will give you all the documentation you need to receive an express antigen test at your nearest WellNow.


  • Then, you can just walk into your nearest WellNow center and receive an express confirmatory antigen test with no additional registration or payment required – simply swab and go!


If you are experiencing life-threatening symptoms like shortness of breath, visit your nearest ER immediately.

Virtual urgent care is a remote healthcare service that allows individuals to consult with experienced urgent care medical providers through video calls, phone calls, or online messaging to receive timely medical advice and treatment for non-emergency issues.

A virtual urgent care visit typically covers many non-emergency medical conditions, including minor illnesses, injuries, UTI infections, COVID-19, and flu symptoms. Virtual urgent care provides convenient healthcare from the comfort of one's home.

Yes, WellNow Virtual Urgent Care accepts most major insurance plans, or an affordable flat-rate fee of $75 for self-pay visits.

A virtual urgent care visit with WellNow is easy. After completing registration, you will complete an online health assessment to provide details on how you feel. A WellNow medical provider will evaluate and communicate any questions and recommended treatment plans.

If you are submitting through insurance, please have your insurance card handy. If you choose the $75 self-pay, please have your created card ready.

Adults and children can be seen by a WellNow virtual care provider. Visits for minor children must be completed by a parent.

Individuals seeking convenient and quick access to non-emergency medical consultations, those with minor illnesses or injuries, and those with limited mobility or transportation options benefit most from virtual urgent care.

Yes, WellNow’s virtual care platform uses secure and encrypted communication methods to protect the privacy of our patients, ensuring that personal health information shared during virtual consultations remains confidential.

WellNow Virtual Care providers are licensed to prescribe clinically appropriate medications based on the diagnosed condition. They do not offer prescriptions for pain medications or narcotics. If your treatment plan requires a prescribed medication, you can take the prescription to the pharmacy of your choice. The patient is responsible for any costs related to prescriptions, over-the-counter treatments, or necessary follow-up visits.

We believe that telemedicine is worth it! Virtual Telemedicine offers convenience, accessibility, and the ability to receive medical care without leaving home, which can be particularly beneficial for non-emergency illnesses and injuries.