WellNow Virtual Care is Available 24/7
Connect with our providers online for a range of symptoms and illnesses, including COVID-19.
If you are experiencing a life-threatening event, call 911 or go to the nearest emergency room immediately.
Accessible healthcare, anytime, from any device.
WellNow Virtual Care is here to provide easy and convenient healthcare for all ages from the comfort of your couch.
Start your visit right from your phone, tablet or computer.
Our care team provides timely, expert medical care for all ages.
Visits are convenient, private and secure.
We work with all insurance plans, with a flat-rate fee of $75 for self-pay visits, to ensure you receive affordable, accessible care.
What to Expect
During your visit, you will have a video consultation with one of our board certified virtual care providers. Based on the consultation, your provider will provide a treatment plan and prescriptions if necessary. Once you’re connected with a provider, your private, secure virtual visit typically can be completed in under 10 minutes.
Complete an Online Health Interview
You’ll provide answers to a series of questions about how you are feeling, just as you would during an in-office visit, along with photos to better share your condition with a medical provider.
Provider Consultation
A WellNow provider will connect via video, review your provided information and inquire about any necessary additional information. This will help them formulate a treatment plan for you.
Treatment Plan & Prescription
You will receive a notification once your treatment plan becomes accessible through your secure patient portal. Treatment plans include patient education for the diagnosed condition, prescriptions (if applicable) and a work note if needed.
What We Treat at WellNow Urgent Care
Our services are designed to treat an array of common illnesses, infections and diseases. We offer exceptional care on your schedule.
Explore the Benefits of Telehealth at WellNow
Telehealth offers the comfort and convenience of seeing a healthcare provider immediately from home or office.
Virtual Care FAQs
What is virtual urgent care?
Virtual urgent care is a remote healthcare service that allows individuals to consult with experienced urgent care medical providers through video calls, phone calls or online messaging to receive timely medical advice and treatment for non-emergency issues.
What conditions do virtual visits cover?
A virtual urgent care visit typically covers many non-emergency medical conditions, including minor illnesses, injuries, UTI infections, COVID-19 and flu symptoms. Virtual urgent care provides convenient healthcare from the comfort of one's home.
Is telehealth covered by insurance?
Yes. We work with all insurance plans, with a flat-rate fee of $75 for self-pay visits, to ensure your WellNow virtual urgent care visit is affordable and simple.
What do I need to have handy for a telehealth appointment?
A virtual urgent care visit with WellNow is easy. After completing registration, you will complete an online health assessment to provide details on how you feel. A WellNow medical provider will evaluate and communicate any questions and recommended treatment plans.
If you are submitting through insurance, please have your insurance card handy. If you choose the $75 self-pay, please have your credit card ready.
Who can be seen with a virtual urgent care visit?
Adults and children can be seen by a WellNow virtual care provider. Visits for minor children must be completed by a parent.
Who benefits the most from virtual urgent care?
Individuals seeking convenient and quick access to non-emergency medical consultations, those with minor illnesses or injuries and those with limited mobility or transportation options benefit most from virtual urgent care.
Is virtual urgent care confidential?
Yes, WellNow’s virtual care platform uses secure and encrypted communication methods to protect the privacy of our patients, ensuring that personal health information shared during virtual consultations remains confidential.
Can you receive prescriptions from a virtual visit?
WellNow virtual care providers are licensed to prescribe clinically appropriate medications based on the diagnosed condition. They do not offer prescriptions for pain medications or narcotics. If your treatment plan requires a prescribed medication, you can take the prescription to the pharmacy of your choice. The patient is responsible for any costs related to prescriptions, over-the-counter treatments or necessary follow-up visits.
Is telemedicine worth it?
We believe that telemedicine is worth it! Virtual telemedicine offers convenience, accessibility and the ability to receive medical care without leaving home, which can be particularly beneficial for non-emergency illnesses and injuries.