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Melissa Thomas, PA, Director, Quality Assurance and Performance Improvement

Melissa Thomas, PA, Director, Quality Assurance and Performance Improvement

Role at WellNow Urgent Care

Melissa ensures quality and compliance across all locations by coordinating
and improving clinical processes, adhering to company protocols, and
meeting state and federal requirements. She promotes an efficient and
high-quality healthcare environment.

Experience

Physician Assistant since 2002:

  • 2 years Bariatric and General Surgery

  • 16 years Emergency Medicine, St Joseph’s and Upstate at Community General Hospital, Syracuse, NY

  • 10 years Urgent Care, WellNow Urgent Care

Education

  • BS Biology, Colgate University

  • Physician Assistant Program, LeMoyne College