On January 1, 2024, WellNow Urgent Care Centers will no longer accept insurance from Excellus Blue Cross and Blue Shield.* It doesn’t mean WellNow will stop caring for you as a patient, but it does mean that Wellnow centers will stop accepting Excellus insurance unless they start paying our providers fairly. In fact, if insurance companies like Excellus don’t start paying urgent care centers like WellNow more fairly, there’s also a very real threat that the center that serves your community might eventually need to close.
Here are the facts:
Since 2017, Excellus’ profits have averaged around $130 million a year
Since 2017, Excellus’ CEO salary has averaged more than $3 million annually
Since 2017, the state of New York has approved an average rate increase to Excellus’ patients of more than 8% per year
Since 2017, the rate that Excellus pays WellNow for your care has stayed the same
It’s a simple equation: You pay more + WellNow gets paid the same = Excellus profits
However, this equation isn’t sustainable and it’s a threat to the care WellNow provides each day in the Communities these urgent care centers serve.
Your voice can help. Please share your concerns with Excellus on social media. You can reshare our social media messages on your channels here:
You can also contact the leaders of Excellus on their social media channels listed below with a simple message:
*Excellus BCBS insurance may be available at select WellNow centers. For more information speak to a WellNow team member.