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Excellus BlueCross BlueShield Insurance Update



On January 1, 2024, WellNow Urgent Care Centers will no longer accept insurance from Excellus Blue Cross and Blue Shield.* It doesn’t mean WellNow will stop caring for you as a patient, but it does mean that Wellnow centers will stop accepting Excellus insurance unless they start paying our providers fairly. In fact, if insurance companies like Excellus don’t start paying urgent care centers like WellNow more fairly, there’s also a very real threat that the center that serves your community might eventually need to close.


Here are the facts:


Since 2017, Excellus’ profits have averaged around $130 million a year

Since 2017, Excellus’ CEO salary has averaged more than $3 million annually

Since 2017, the state of New York has approved an average rate increase to Excellus’ patients of more than 8% per year

Since 2017, the rate that Excellus pays WellNow for your care has stayed the same

It’s a simple equation: You pay more + WellNow gets paid the same = Excellus profits


However, this equation isn’t sustainable and it’s a threat to the care WellNow provides each day in the Communities these urgent care centers serve.

Your voice can help. Please share your concerns with Excellus on social media. You can reshare our social media messages on your channels here:


Instagram

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LinkedIn



You can also contact the leaders of Excellus on their social media channels listed below with a simple message:


WellNow is my provider of choice in the community where I work and live. Stop choosing profits over my care. WellNow needs to be an in-network provider for Excellus Patients! #ChooseMYCareOverYOURProfits


*Excellus BCBS insurance may be available at select WellNow centers. For more information speak to a WellNow team member.

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Contact Excellus BCBS

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Excellus BCBS President and CEO, James R. Reed.

James R. Reed

President and Chief Executive Officer

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Excellus BCBS Executive Vice President and Chief Financial Officer, Christopher M. Gorecki.

Christopher M. Gorecki

Executive Vice President and Chief Financial Officer

Excellus BCBS Executive Vice President and Chief Operating Officer, Barry J. Thornton.

Barry J. Thornton

Executive Vice President and Chief Operating Officer

Excellus BCBS Executive Vice President and Chief Administrative Officer, Lisa A. White.

Lisa A. White

Executive Vice President and Chief Administrative Officer