COVID-19 Testing and Treatment
COVID-19 Testing FAQ
You are welcome to simply walk in for COVID-19 testing. No appointment and no prescription required. If preferred, you may schedule your visit at your nearest WellNow center.
If you book an appointment, upon arrival, please respond to your appointment text with “here” and wait in your car until you receive further notification.
COVID-19 rapid antigen and PCR testing is available at all WellNow centers. No appointment and no prescription necessary. Simply walk in or, if preferred, you can book your visit at a WellNow center of your choice. See below for testing details.
Rapid antigen testing [currently available in our NY locations only]:
Directly screens for the virus and indicates if a patient currently has the virus
Test type: Nasal swab processed on-site
Available at: Currently at all WellNow centers in NY state
Result time: Approximately 15 minutes. If your test is negative, you have the option of taking a confirmatory PCR test, which typically results within 24-48 hours.
COVID-19 PCR molecular testing:
Directly screens for the virus and indicates if a patient currently has the virus
Test type: Nasal Swab sent to a local lab partner
Available at: All WellNow centers
Result time: COVID-19 PCR tests administered at our centers in NY, OH, MI and IL, by their specified testing times, will return results within 24 hours; all other PCR results will be returned within 24-48 hours. (For IN and PA patients, please check with our staff for more information.)
COVID-19 Testing is available to anyone who has or recently had symptoms of COVID-19, or anyone who may have been exposed to someone confirmed positive for COVID-19, with no prescription required.
Testing is also available for those who need results for travel purposes, return to work, return to school, or pre-surgical requirements.
Yes, patients experiencing non-life-threatening COVID-19 symptoms have the option to start their visit with a WellNow provider via our Virtual Care service, and then walk into their nearest WellNow center for an express confirmatory PCR test.
If medically necessary, eligible patients can have COVID-19 antiviral medication prescription sent directly to their pharmacy.
Yes. If you are experiencing symptoms of COVID-19, you can start your visit on WellNow Virtual Care with a WellNow provider.
Your Virtual Care provider will give you all the documentation you need to receive an express COVID-19 test at your nearest WellNow.
Then, you can just walk into your nearest WellNow center and receive an express confirmatory test with no additional registration or payment required – simply swab and go!
Most insurance plans cover COVID-19 testing. Please contact your insurance carrier for full details on your coverage, as individual plans can vary. Base visit, co-pays, and other necessary service charges may apply.
COVID-19 rapid antigen tests are processed on-site and will return results in approximately 15 minutes.
COVID-19 PCR tests administered at our centers in NY, OH, MI and IL, by their specified testing times, will return results within 24 hours; all other PCR results will be returned within 48 hours. (For IN and PA patients, please check with our staff for more information.)
For the most updated info on PCR results, visit our patient portal directly.
Please note that all positive COVID-19 PCR swab test results will receive a direct phone call from one of our team members.
All positive COVID-19 PCR swab test results will receive a direct phone call from one of our team members.
If medically necessary, eligible patients can have COVID-19 antiviral medication, such as Paxlovid or Molnupiravir, sent directly to their pharmacy.
Because your health is our priority, we are following all sanitary guidelines from the CDC and local health departments in our facilities with:
Reinforced disinfecting processes across all rooms, tables, chairs, computers, door handles and surfaces with EPA-registered cleaning products.
Expanded telehealth services and accepted insurances from WellNow Virtual Care to ensure our providers are available for those who need or prefer to receive care from home.
COVID-19 Treatment FAQ
If medically eligible, you may be prescribed a COVID-19 antiviral medication such as Paxlovid, which has been shown to lower the risk of serious illness.
At this time, antiviral treatments administered through an I.V. (such as Veklury, also known as Remdesivir) are only available in hospital settings for certain COVID-19 patients requiring hospitalization.
Antiviral oral pills, Molnupiravir (developed by Merck/Ridgeback Biotherapeutics) and Ritonavir (developed by Pfizer), have both been submitted to the FDA for emergency use authorization.
COVID-19 antiviral medication is available by prescription only for adult patients with mild-to-moderate COVID-19 who receive a positive SARS-CoV-2 diagnostic test result and who have at least one risk factor for developing severe illness.
Coronavirus FAQ
Patients are welcome to walk in for COVID-19 testing and evaluation. No appointment and no prescription required. If preferred, you may schedule your visit at your nearest WellNow center. Keep in mind that COVID-19 symptoms are very similar to those caused by other respiratory infections. You may have a cold, flu or pneumonia, all of which we can treat.
All patients seeking COVID-19 testing and/or care are welcome to walk in, or if preferred may schedule a visit online. No appointment and prescription required. Contactless check-in is available for added safety and convenience. COVID-19’s symptoms mirror other common seasonal respiratory infections such as influenza and pneumonia, which are treatable.
WellNow is increasing the cleaning and sanitization of all facilities in alignment with the CDC to mitigate the transmission of COVID-19 and all other illnesses. All patients will be evaluated in a clean, sanitized room; masks are recommended. Patients seeking COVID-19 testing and/or care are welcome to walk in or if preferred, may schedule their visit online.
WellNow Urgent Care currently does not offer the COVID-19 vaccine.
COVID-19 and influenza are caused by two different viruses. However, symptoms are similar, which is why patients who present symptoms may receive flu testing. We will provide COVID-19 testing if necessary.
Currently, we believe COVID-19 is spread like most respiratory illnesses, which is by droplets produced when coughing or sneezing.
According to the National Institutes of Health, COVID-19 can survive on surfaces for lengths of time ranging from several hours to days, depending on the type of surface.
Shortness of breath can feel like:
A tightening sensation in the chest
Not being able to get enough air
Being out of breath
Being suffocated
Having difficulty breathing
Wash your hands thoroughly and often.
Use hand sanitizer with at least 60% alcohol if soap and water aren’t available.
Don’t touch your face, particularly your eyes, nose and mouth.
Stay home from school or work if possible and avoid unnecessary travel or social outings.
Practice social distancing by staying at least 6 feet away from other people.
Cover coughs and sneezes with a tissue and immediately throw the tissue out.
Avoid close contact with anyone who is sick.
Clean and disinfect frequently touched surfaces regularly.
Seek medical care if you are experiencing symptoms.
